Financial Benchmarking Reporting System

  • About
  • Resources
  • Survey Details
  • Reporting
  • Meet the Team
  • Website Tour
  • Financial Benchmarking
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    Leading the way

    StewartBrown operates the largest financial performance benchmarking survey in the aged and community care sector.

    With over 190 providers who participate - consisting of over 900 residential care facilities and over 400 community care programs - our survey leads the way. Our subscribers include some of the biggest providers nationally, as well as government bodies such as the Department of Health & Ageing.

    Why participate?

    Want to know how your facility or program measures up? Participate in our survey now to find out. Financial benchmarking is a powerful tool to:

    ü Determine and predict sector trends

    ü Measure and compare you performance against various organisations and benchmarks – including the top 25% of facilities by result as well as state and national averages

    ü Assess your productivity and efficiency against different benchmarks – income, care costs, administration costs, staff hours, accommodation pricing and more

    ü Evaluate the effect of policy changes

    ü Improve and grow your facility or program

    It’s all about you

    Our survey makes financial benchmarking easy and personal. Participants can log-on to our secure website to see a tailored report of their facility or program, and compare their results against sector benchmarks and averages. All the data can be manipulated to create customised summary tables, graphs and reports based on what you want to get out of financial benchmarking.

    Participant and Registration Kits

    Please feel free to take a copy of our 2017 participant and registration kits below. These documents go through the processes and registration involved in participating in the StewartBrown Aged Care Financial Performance Survey as well as describing the definitions for the line items which are reported on.

    Participant's Kit - 2017 (PDF)

    Registration Kit - 2017 (PDF)

    Aged Care Data Definitions - 2017 (PDF)

  • Resources
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    June 2016 Aged Care Financial Performance Survey Results

    The StewartBrown Aged Care Financial Performance Survey incorporates detailed financial and supporting data from over 825 residential aged care facilities and 440 home care programs across Australia. The quarterly survey is the largest benchmark within the aged care sector and provides an invaluable insight into the trends and drivers of financial performance at the sector level and at the facility or program level.

    Click here to view the June 2016 Home Care Report.

    Click here to view the June 2016 Residential Report.

    Report Archive

    Below are copies of past and current reports. Participants and subscribers can log-on to our secure website to see a tailored report of their facility or programme, and compare their results against various benchmarks. All data can be filtered in various ways to create customised summary tables, graphs and reports.

    If you would like to learn more about our financial benchmarking service, please contact David Sinclair.

    December 2015

    Summary of Survey Outcomes (PDF)

    June 2014

    Summary of Survey Outcomes (PDF)

    December 2013

    Executive Summary Report (PDF)

    September 2013

    Executive Summary Report (PDF)

    June 2013

    Executive Summary Report (PDF)

    Residential Aged Care Report (PDF)

    Home Care Report (PDF)

    Supplementary Report (PDF)

    Participant and Registration Kits

    Please feel free to take a copy of our 2014 participant and registration kits below. These documents go through the processes and registration involved in participating in the StewartBrown Aged Care Financial Performance Survey as well as describing the definitions for the line items which are reported on.

    Participant's Kit - 2014 (PDF)

    Registration Kit - 2014 (PDF)

    Aged Care Data Definitions - 2014 (PDF)

  • Survey Details
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    What is surveyed?

    We collect data each quarter for residential aged care facilities and home care packages.

    Data collected includes income and expenditure items, worked hours by various categories, age of buildings, accommodation bonds and resident bed days.

    The survey process:

    It’s simple. Participants log onto our benchmarking website and upload their data. Our team will work with you during each step of the process to ensure that it doesn’t create more work for you.

    All data is rigorously checked to guarantee that all information is 100% reliable.

    Once we are satisfied with the data, we process it and begin our analysis of the finalised data set.

    With the exception of the full year June report – which is our largest survey – our timetable is to report within two months of quarter end.

    Survey outcomes:

    Each participant receives a comprehensive report on each quarterly survey. This report includes detailed analysis of the data, trends summary tables and graphs. They will also receive a tailored report for each facility comparing the results of their facilities against various benchmarks - including the top 25% of facilities and state and national averages.

    On top of that, participants have access to our secure benchmarking website, which stores all the reports mentioned above as well as allowing them to create their own customized summary tables, graphs and reports.

  • Benchmark reports
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    Each participant receives a comprehensive report on each quarterly survey. This report includes the Executive Summary which outlines the general trends in the industry, the Residential Aged Care Report which analyses and compares the performance of residential facilities on a regional and state basis, and the Home Care Report which assesses the results of CACP, EACH and EACHD packages.

    Each participant will also receive a tailored report for each facility or program, which compares their results against various benchmarks – including the top 25% of facilities and state and national averages.

    Best of all, through our financial benchmarking website, our participants can log-on to create their own customised reports, tables and graphs. All data can be filtered and manipulated so each of our participants can get exactly what they want out of financial benchmarking. Too easy. 

  • Benchmark Team
    The team behind the data is one that is full of experience in many facets of the aged care industry.

    Jimmy Gurusinga

    Jimmy is a manager in our Audit & Commercial Services Division and possesses over 10 years of audit and consulting experience.

    Jimmy has worked predominately within the Aged, Community & Disability sector providing a range of services including IT implementations (project management & strategy), business process reviews, development of Unit Costing Tools, budgeting and outsourced accounting assignments

    Jimmy is a member of the Institute of Chartered Accountants Australia and New Zealand.


    Vicky Stimson

    Vicky Stimson is a part of the Aged Care Consulting team and currently manages the day-to-day running of the Aged Care Financial Benchmarking Survey, which involves working with the 150 organisations in the survey to request the quarterly data and to collate, check and distribute the completed individual and analysis reports to the participants upon completion of the survey. Vicky also completes assignments at clients that may include accounts payable and receivable functions, monthly accounting functions and ad-hoc accounting assignments. Vicky has worked for StewartBrown for 5 years and previously worked at a large not-for-profit aged care provider in their finance department.


    David Sinclair

    David is a Director with StewartBrown specialising in providing services and advice to the aged care and community services businesses with a focus on the not-for-profit sector.

    David manages the StewartBrown Aged Care Financial Performance Survey which collects data and benchmarks the financial performance of residential aged care facilities and home care packages.

    David has over 30 years’ experience in professional practice with a background in audit (internal and external), insolvency and a wide range of consulting assignments to a variety of industries.

    The nucleus of David’s current client engagements is working with clients to improve their financial performance and planning strategically for the future.

    He is currently the Chairman of a not-for-profit aged care provider which operates a retirement village and residential aged care facilities.

    Grant Corderoy

    Grant is the head of our expanding Consulting Division. He specialises in a range of services for his clients including undertaking complex accounting assignments, system reviews, management consulting, specialised audits and general business advice. He also has considerable experience in advising clients on the sale and purchases of businesses, business valuations and due diligence.

    Grant has 38 years’ experience in the profession and was previously responsible for the Audit and Aged Care Division which he established in 1990. A partner in the firm since 1995, he has significant professional expertise within the not-for-profit sector and he has a lengthy client list including many national aged care and community service providers.

    He has also had a lengthy secondment as the Finance Director for a large importer and distribution company which operated warehouses in each state in Australia as well as New Zealand.

    Grant has tertiary business qualifications and is an Affiliate of the Institute of Chartered Accountants in Australia.

  • Website Tour
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    Click below to view a walk through of the Aged Care Financial Performance Survey Website.