The StewartBrown Aged Care Financial Performance Survey (ACFPS) incorporates detailed financial and supporting data from over 950 residential aged care facilities and 500 Home Care programs across Australia. The quarterly survey is the largest benchmark within the aged care sector and provides an invaluable insight into the trends and drivers of financial performance at the sector level and at the facility or program level.
Over 950 Aged Care Facilities
Over 500 Home Care Programs
Why benchmark your organisation and services?
Benchmarking enables an organisation to learn from the outside, gaining an independent perspective about how well they perform compared to other service providers. This knowledge allows you to develop baselines, define best practices, identify improvement opportunities and create a competitive environment within the organisation. This process delivers relevant performance measures that ensures that your staff are able to implement service-specific solutions.
Benchmarking at its best is used as a tool to help organisations evaluate and prioritise improvement opportunities.
Benchmarking is a common best practice and helps organisations:
Annual Roadshows To 600 Attendees
Over 30 Presentations To Industry
Integrating benchmarking into your organisation will result in valuable data that encourages discussion and sparks new ideas and practices. However, the approach to benchmarking can be just as important as the data. StewartBrown encourages organisations to incorporate benchmarking into the practices and culture by engaging key decision makers and personnel throughout the process. The best use of the Aged Care Financial Performance Survey produces a team focus that:
- Improves understanding of the real opportunities and their priority at all levels
- Minimises resistance to change and garners support for action
- Fosters a spirit of enthusiasm to do better than the ACFPS benchmark
- Promotes discussion based on data rather than assumptions or emotion
Utilising the Aged Care Financial Performance Survey provides a number of direct benefits:
There are also a number of indirect benefits of using benchmarking:
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