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StewartBrown Chartered Accounting Firm

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Tax Agent Registration, Obligations and Complaints Process

Registered Tax Agent

StewartBrown (a partnership) is a registered tax agent with the Tax Practitioners Board (TPB) in accordance with the Tax Agent Services Act 2009 (TASA) (together the TASA regime).

The TASA regime provides a Code of Professional Conduct which StewartBrown takes pride in adhering to.

The TPB maintains a public register of Tax Agents, which is available to be accessed by clients, prospective clients and the general public to confirm the status of a tax agent's registration.

The status of StewartBrown's Tax Agent registration can be found here

The TPB's register of Tax Agents can be accessed here

Notification of Prescribed Events

The TPB's Code of Professional Conduct requires Tax Agents to disclose and provide details of certain prescribed matters involving practitioners and also matters impacting a Tax Agent's registration.

There are no matters prescribed by the TPB's Code of Professional Conduct that have arisen regarding StewartBrown's Tax Agents registration that need be advised to clients or prospective clients.

Tax Practitioner Board's (TPB) Complaints Process

StewartBrown takes pride in the quality of tax services delivered to clients and works with clients to ensure that client's expectations are met.

However, should you be dissatisfied with the tax services provided by StewartBrown, such that you wish to lodge a complaint, you are able to do so in in writing directly with the TPB.

The TPB's website provides the details of the process to make a written complaint. Information regarding the TPB's complaints process can be accessed here.

The TPB's complaint form can be accessed here

Responsibilities, Rights and Obligations

StewartBrown's Obligations

As tax practitioners, StewartBrown has obligations to clients, the Australian Tax Office and the Tax Practitioners Board (TPB). These obligations arise from the Tax Agent Services Act 2009 (TASA), Australian Income Tax Law and obligations from our membership of other professional associations.

These obligations include to:

  • act honestly and with integrity;
  • uphold and promote the ethical standards of the tax profession;
  • act lawfully in your best interests;
  • manage any conflicts of interest; and
  • take reasonable care to ascertain your state of affairs and apply tax laws correctly.

Client's Obligations

Clients of StewartBrown have responsibilities and obligations to the Australian Taxation Office (ATO) and to us.

Clients have responsibilities and obligations as a taxpayer to:

  • be truthful with the information provided to us as your tax practitioner;
  • keep the required records and provide them to us as your tax practitioner on a timely basis, as required;
  • be co-operative with StewartBrown's requests and meet our due dates; and
  • comply with the tax laws.

The TPB provides further information about tax practitioner and client (consumer) obligations on the TPB website, which can be found here

The TPB also provides an information sheet outlining client and tax practitioner obligations. The TPB fact sheet can be accessed here

In any event, if you have any questions regarding any of the matters detailed above, please contact your Partner or Manager, or by using the contact details below:-

Contact: StewartBrown

Address: Level 2, Tower 1,
495 Victoria Avenue
CHATSWOOD NSW 2067

PO Box 5515
CHATSWOOD NSW 2057

Telephone: (02) 9412 3033

Facsimile: (02) 9411 3242

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sydney Office

StewartBrown
ABN: 63 271 338 023
Level 2, Tower 1,
495 Victoria Avenue

Chatswood, NSW, 2067
Tel: (02) 9412 3033
Fax: (02) 9411 3242
info@stewartbrown.com.au


StewartBrown Advisory Pty Ltd
ABN: 19 143 011 750
AFSL: 355134
Level 2, Tower 1,
495 Victoria Avenue

Chatswood, NSW, 2067
Tel: (02) 9412 3033
Fax: (02) 9413 4202
info@stewartbrown.com.au

Chartered Accountants

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