StewartBrown Advisory

StewartBrown Chartered Accounting Firm

Financial Benchmarking

The StewartBrown Aged Care Financial Performance Survey (ACFPS) incorporates detailed financial and supporting data from over 1,100 residential Aged Care Homes and over 500 Home Care programmes across Australia. The quarterly survey is the largest benchmark within the aged care sector and gives invaluable insights into the trends and drivers of financial performance at the sector level, and at the individual home or programme level.


Over 1,100 Aged Care Homes


Over 500 Home Care Programs

Why benchmark your organisation and services?

Benchmarking enables an organisation to learn from the outside, gaining an independent perspective about how well they perform compared to other service providers. This knowledge allows you to develop baselines, define best practices, identify improvement opportunities and create a competitive environment within the organisation. This process delivers relevant performance measures that ensures that your staff are able to implement service-specific solutions.

Benchmarking at its best is used as a tool to help organisations evaluate and prioritise improvement opportunities.

Benchmarking is a common best practice and helps organisations:

Gain an independent perspective about performance compared to other organisations
Prioritise improvement opportunities
Validate assumptions
Clearly identify specific areas of opportunity
Monitor service performance and manage change
Set performance expectations


Annual Roadshows To 600 Attendees


Over 30 Presentations To Industry

Integrating benchmarking into your organisation will result in valuable data that encourages discussion and sparks new ideas and practices. However, the approach to benchmarking can be just as important as the data. StewartBrown encourages organisations to incorporate benchmarking into the practices and culture by engaging key decision makers and personnel throughout the process. The best use of the Aged Care Financial Performance Survey produces a team focus that:

  • Improves understanding of the real opportunities and their priority at all levels
  • Minimises resistance to change and garners support for action
  • Fosters a spirit of enthusiasm to do better than the ACFPS benchmark
  • Promotes discussion based on data rather than assumptions or emotion

Utilising the Aged Care Financial Performance Survey provides a number of direct benefits:

  • The organisations and its services are analysed
  • The organisation or sections of organisations are compared
  • Best practices are able to be defined and shared
  • Performance deficits are identified
  • Alternative solutions are able to be evaluated and shared

There are also a number of indirect benefits of using benchmarking:

  • Promote a deeper understanding of your business processes
  • Enable data driven validation of the objectives of the organisation
  • Inform, verify and validate the business strategy
  • Strengthen the competitive position
  • Initiate and underpin the process of continuous improvement

Consulting Services

Accounting Aged Care Consulting

The aged and community care industry is rapidly growing and evolving, which means you need someone who understands it...

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Business & Tax Advisory

Tax and Business Advisory

Our business services team strive to provide assistance and solutions that go beyond traditional tax and accounting.

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Audit & Assurance

Accounting, Audit and Assurance

The Australian business environment continually evolves and changes. You need an audit service that does the same.

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Sydney Office

ABN: 63 271 338 023
Level 2, Tower 1,
495 Victoria Avenue

Chatswood, NSW, 2067
Tel: (02) 9412 3033
Fax: (02) 9411 3242

StewartBrown Advisory Pty Ltd
ABN: 19 143 011 750
AFSL: 355134
Level 2, Tower 1,
495 Victoria Avenue

Chatswood, NSW, 2067
Tel: (02) 9412 3033
Fax: (02) 9413 4202

Chartered Accountants

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